FAQs – South Essex

Back on the road for Undercover Festival!
A New Month and New Location…
26th and 27th Sept 2025 in South Essex

All other Undercover events will remain at our long-standing home.
Suburbs The Holroyd Guildford.

Very excited to have a new home for Undercover Festival with free camping for 2-day ticket holders, free showers and free car parking!

Battlesbridge Showground
Battlesbridge Antiques Centre 
Maltings Road
Battlesbridge
Essex 
SS11 7RF 

Just off the A130 on the banks of the River Crouch, midway Near Wickford, Chelmsford and Southend. 

There is a free car park on site just wait to be directed to where to park. The closest railway station to the venue is Battlesbridge, just around the corner from the festival.

Buses
Details to follow

What are the Opening / Closing / Re-entry Times?
Campsite is accessible for 2 day ticket holders from midday on the 26th 

Friday 26th Sept 2025; doors: 12.30pm, first band on 12.45pm
Saturday 27th Sept 2025; doors: 3pm, first band on 3.15pm
Doors close – 9.30pm 

Is this an outdoor event?
All the music will be Undercover.

What Bands are Playing and When?
Please see the Line-up section of this website.

How Do I Get Tickets?
We have no intention to sell tickets on the day so you are advised to get yours in advance.
At present we are only selling 2 day tickets

No decision has been made on when or if we will do day tickets.
If we do day tickets they will only be available online or from any Undercover gig.

Please see our page on Gigantic where you can buy tickets online.
OR you can get tickets in person face value at any Undercover Event 
OR in person from the following retail outlets

At the moment they are only selling a limited number of 2 day tickets, when they sell their allocated tickets it is unlikely they will be allocated any more, so best get in quick.

Can I Get A Refund?

Like any other festival or gig we cannot refund unwanted tickets, sorry.

Like other promoters except if an event is cancelled, we are not able to offer refunds.

We do our best to keep quality alternative live music going, your support is appreciated.

I Have Lost My Ticket, Can I Get A Replacement?

Like any other event, ticket agency or box office, we cannot replace lost tickets so make sure you keep them safe!

Getting Wristbands on the day

On arrival you will be directed to Wristband Exchange. 
If you have ordered an e-ticket you will need ID and either a mobile version or a print out of the ticket.

Please note that ticket exchange closes 9.30pm each day, there will be NO admittance after this time. 
We do this for every Undercover event this way it discourages pi**heads and all that entails.

Car Parking
Parking is free for all ticket holders
On arrival follow the signs

Camping and campervans on site
Camping and campervans are free
Power points will be limited and allocated on a first come first served basis.
Speak to us at one of our gigs to get a pass or see the Gigantic Ticket link, once purchased you can pick up a pass from ticket exchange on the day.
On arrival you will be directed to the campsite.
All campers are asked to keep the middle of each site clear for emergency access etc.

Keeping the site free of litter
On arrival all campers / vans will be provided with a black rubbish bag, it’s a lovely site and hopefully together we can all keep it that way.
This is lovely site and we are their guests please all treat it with respect.
Better still take any recycling home with you.
All campers are asked to keep the middle of each site clear for emergency access etc.

Will there be glamping?
At this moment in time it’s unlikely but it is something we are looking at, so watch this space.

Somewhere to stay during Undercover
See This Page

What About Children/Young People?

We are aiming for 18+, but ask anyway.

What Food and Drink Will Be Available?

Bars will be managed by the site owners; a range of hot and cold food is available at the venue.

Can I Bring My Own Alcohol, Food and Soft Drinks?

You are not permitted to bring your own alcohol, food or soft drinks onto the venue under any circumstances.
You can bring your own alcohol, food or soft drinks if you are camping but not into the festival itself.

Health and Safety

All ticket holders are advised to read this section with regards to First Aid, Responsible Drinking, Protect your hearing and Emergencies.

Click here for more information

What About Illegal Drugs?

Undercover Festival is a drug free festival and no illegal drug use, sale or distribution will be tolerated.

If you are found to be using, selling or distributing illegal drugs at the festival you will be removed from the site and will most likely be dealt with severely by the police.
There are NO first warnings – if you use drugs you are OUT!

Will Medical Assistance Be Available?

Emergency medical assistance will be available – please contact one of our stewards in the first instance.

What about Smoking?

In accordance with UK law all areas undercover are no smoking, please feel free to smoke outside but pick up your cigarette butts. 

I Am In A Band – Can We Play At The Festival?

For Undercover Festival 2025 we are pretty much full but drop us a line on undercoverfest@btinternet.com anyway, please don’t be a pest as these get deleted.

I Am A Trader – Can I Have A Stall?

Drop us an email at undercoverfest@btinternet.com.

How Can I Get A Press Pass?

Please contact us at undercoverfest@btinternet.com for more information.

Are cameras allowed?

Yes for personal use only but please don’t be a pain in the bum with your camera.  We already have an official photographer so thanks for the offer but we are happy with “Our Gerry”. Please contact undercoverfest@btinternet.com if you require press accreditation or are unsure of our photography policy.

Can I have a job?

We do not have that many jobs going and most of the help we get is with our band of volunteers without which the festival would not take place.  These roles are pretty much full.

However as always we need help spreading the word online and help flyer gigs, this help is appreciated, please email for more details. 

I Can’t Find the Answer to My Query – Who Do I Contact?

If your question isn’t answered here please email us at undercoverfest@btinternet.com