About / FAQs

Undercover Festival(s) and Events back with a bang!!

We have had Covid, We have had a recession, We had fuel shortages, and so many more obstacles in difficult times BUT while others headed for the hills we kept it going and continue to do so!

Yes small festivals and events are two a penny “BUT you won’t find anything like Undercover especially in the South East”

Undercover for the very best live alternative music inc Punk, Ska, Reggae, Ska Punk, Post Punk, Psychobilly and so much more.

“Undercover” because of the music and “Undercover” well because it is.

The next Undercover Festival will be
Watch this space….

Other Undercover events are planned for the rest of 2024 and 2025, see Gigantic Tickets for details

Here are the answers to some frequently asked questions – we will be updating this on a regular basis so keep checking back. If your question is not answered here, please contact us by email at undercoverfest@btinternet.com


Getting Here

After a number of successful gigs and festivals here, unless stated otherwise all Undercover Festivals and events are held at:

Suburbs The Holroyd,
Aldershot Road,
Surrey, GU2 8AF

There is a car park on site and there is a lot of local off road parking. 

The closest railway station is Guildford, where just around the corner is Guildford Bus Station with a short ride to the venue on the Number 4 or Number 20 bus, to Woodbridge Hill.

The Number 20 is a longer route that also goes Aldershot, Tongham, Ash, Normandy, and Guildford, whereas the Number 4, with the Number 5, being a local service. Timetables can be found here for the Number 20, or here for the Number 4 & 5.

Is this an outdoor event?

NO – Undercover does what it says on the tin – it’s an indoor event!  So there’s no need to worry about rain (well not while you are in the venue).

What Bands are Playing and When?

Please see the Line-up section of this website.

How Do I Get Tickets?

Please see our page on Gigantic where you can buy tickets from us online, or you can get tickets in person at FACE VALUE at any Undercover Event or in person from Sounds of The Suburbs Record Store Ruislip.

If there are any tickets available on the door these will be a lot more expensive than in advance.

Can I Get A Refund?

Like any other festival or gig we cannot refund unwanted tickets, sorry.

Like other promoters except if an event is cancelled we are not able to offer refunds.

We do our best to keep quality alternative live music going, your support is appreciated.

I Have Lost My Ticket, Can I Get A Replacement?

Like any other event, ticket agency or box office, we cannot replace lost tickets so make sure you keep them safe!

What are the Opening / Closing / Re-entry Times?

These vary per event
But for Undercover Festival XII will be:

Friday 4th  April 2024: Doors open 5:45pm. Music ends midnight.
Saturday 5th April 2024: Doors open 12.00pm. Music ends midnight..
Sunday 6th April 2024: Doors open 12.00pm. Music ends 10pm.

Getting Wristbands on the day

On arrival you will be directed to Wristband Exchange. If you have ordered an e-ticket you will need ID and either a mobile version or a print out of the ticket.

Please note that ticket exchange closes 10pm each day. We do this for every Undercover event this way it discourages pi**heads and all that entails.

Somewhere to stay during Undercover

See this page.

What About Children/Young People?

Undercover Festival XII will be held at an 18+ venue.

What Food and Drink Will Be Available?

Bars will be managed by the site owners; a range of hot and cold food is available near to the venue.

Can I Bring My Own Alcohol?

You are not permitted to bring your own alcohol onto the venue under any circumstances.

Can I Bring My Own Food and Soft Drinks?

Sorry you will not be able to bring your own food and soft drinks to the festival, but these will be provided on site.

Health and Safety

All ticket holders are advised to read this section with regards to First Aid, Responsible DrinkingProtect your hearing and Emergencies.

Click here for more information

What About Illegal Drugs?

Undercover Festival is a drug free festival and no illegal drug use, sale or distribution will be tolerated.

If you are found to be using, selling or distributing illegal drugs at the festival you will be removed from the site and will most likely be dealt with severely by the police.

There are NO first warnings – if you use drugs you are OUT!

Will Medical Assistance Be Available?

Emergency medical assistance will be available – please contact one of our stewards in the first instance.

What about Smoking?

In accordance with UK law the whole of the venue is a no smoking area, there is a smoking area at the front of the venue.

I Am In A Band – Can We Play At The Festival?

Are you sure you will fit with what we do?
Drop us an email at undercoverfest@btinternet.com.

I Am A Trader – Can I Have A Stall?

Drop us an email at undercoverfest@btinternet.com.

How Can I Get A Press Pass?

Press Passes will be available in limited number but only for media outlets/individuals who have helped us in some way to raise the profile of the festival. Please contact us at undercoverfest@btinternet.com for more information.

Are cameras allowed?

Yes for personal use only but please don’t be a pain in the bum with your camera.  We already have an official photographer so thanks for the offer but we are happy with “Our Gerry”. Please contact undercoverfest@btinternet.com if you require press accreditation or are unsure of our photography policy.

Can I have a job?

As an indoor festival we do not have that many jobs going and most of the help we get is with our band of volunteers without which the festival would not take place.  These roles are pretty much full.

However as always we need help spreading the word online and help flyer gigs see Street Teams link for more info.

I Can’t Find the Answer to My Query – Who Do I Contact?

If your question isn’t answered here please email us at undercoverfest@btinternet.com.